What is raw hair?
Raw hair is 100% human hair from a single donor. It is hair that has absolutely no processing, chemicals, dyes, fillers or mixing of animal fibers. The cuticles are intact and no two bundles look alike. This is the purest form of hair.
How often do I need to wash my hair extensions?
We recommend to wash your extensions at least once every week to prevent product build up.
Can I dye, bleach or apply heat to my hair extensions?
Yes you can color and bleach your hair extensions. Seek help from a professional colorist or hair stylist to achieve the best results. Treat this hair as if it’s your own because it’s raw hair so yes you can apply heat up to 450 degrees. After applying heat your raw hair extensions will revert back to its natural curls or waves after washing or using a spray bottle filled with water.
Do you offer wholesale or samples?
Thank you for your interest but as of now we are not offering wholesale or samples.
Do you sell wigs?
Yes we do, we sell lace front wigs and you can also have a Professional hairstylist make a custom wig from our weft hair using a closure or frontal.
Do you have bundle deals?
Yes we have bundle deals and also individual bundles. The prices listed are for a single bundle of hair or bundle deals.
I just placed an order, when will it ship?
Please allow 2 to 5 days to process your order (Due to COVID-19 we are experiencing shipping delays. ALL ORDERS ARE PROCESSED ANYWHERE FROM 3 - 8 BUSINESS DAYS BEFORE SHIPMENT), after processing your order is shipped out and you will receive your package in 2 to 3 business days in the US.
I am not in love with my order, can it be returned? What if there is an issue?
Unfortunately due to federal health regulations and the nature of this product we can not offer refunds. We have a 7 day exchange policy for our products. The hair must be in its original luxury packaging and in resalable condition. Please keep in mind that if the hair has been worn, installed, permed, rinsed, processed and untied from bundle packaging this voids the exchange and the items will be returned back to the customer and marked as final sale. If you have any questions or concerns feel free to email us at email@example.com. Please see our return policy for full details.
Can I cancel my order?
We do not offer order cancellations please choose you raw extensions carefully before placing an order.
I have entered an incorrect address what do I do now
Please be sure to check that you are entering the correct address. Unfortunately, once a package has been shipped to the address specified by the customer we can no longer accept responsibility.
How long does shipping take?
Our free shipping takes 2 to 3 days after orders has processed and you can also choose to pay for overnight shipping to receive your order faster.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help if you have any questions. Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can. If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
At Pure Deluxe Hair, we pride ourselves on sourcing only premium raw hair to create the purest and most luxurious hair extensions possible! Take for instance our Pure Indonesian Wavy hair, it is sourced from a single donor, this 100% unprocessed Indonesian hair has intact cuticles to prevent tangling and is never subjected to chemicals or steam processing, which means the hair not only feels and looks great, but is able to blend in with many hair textures for a gorgeous natural look. With no two bundles being alike, this hair also features a bouncy and wavy pattern with medium to low luster that you’ll absolutely adore! Additionally, you’ll love the convenience this hair offers by bouncing back to its original state after being washed even if it’s been exposed to heat, dye or any form of styling. Plus, with little no shedding and tangling, this hair is a DREAM to manage and style.
Hair Type: 100% Raw Indonesian Human Hair
Texture: Natural Wavy
Color: Natural black
Weft: Reusable Machine double weft
Styling: Can be curled, flat ironed & colored
Weight: 3.5 ounces/100 grams per bundle
Life span: 3+ years with proper care
How much hair will I need?
10”- 18”: you will need 2 - 3 bundles (depending on desired style)
20”- 30”: you will need 3 - 5 bundles (depending on desired style)
Price listed is per individual bundle
⚠️Please keep in mind that raw hair comes from a single donor and no two bundles will look exactly alike. We will try our best to match each bundle as closely as possible. The length of our hair extensions is measured when the hair is pulled out straight.
Will also match with pure Indian wavy closure or frontal.
Due to COVID-19 we are experiencing shipping delays. All orders are processed anywhere from 3 - 8 business days before shipment. After processing, orders will be shipped and will arrive within 3 - 5 business days. Orders on weekends will start processing on Monday and will ship out accordingly. We do not ship items on holidays.
Pure Deluxe Hair advises you to plan accordingly! We recommend waiting until your order is received before making any salon appointments as we will not be responsible for any missed or cancelled hair appointments.
PLEASE NOTE: ALL SHIPMENTS ARE REQUIRED TO A SIGNED SIGNATURE UPON DELIVERY.
Due to federal health regulations and the nature of this product we can not offer refunds and accept returns.
ALL SALES ARE FINAL.
We have a 7 day exchange policy for products that are considered defective or materially different from the item ordered. The hair must be in its original luxury packaging and in resalable condition. Please keep in mind that if the hair has been worn, installed, permed, rinsed, processed and untied from bundle packaging this voids the exchange and the items will be returned back to the customer and marked as final sale. If you have any questions or concerns feel free to email or call us at -email@example.com or (888)-818-8511. Please see our return policy for full details.
PLEASE NOTE: We do not issue refunds, exchanges or replacements of lace products (lace closures, frontals and wigs) due to its delicate nature.